I didn't think you were rude at all but I did think your response was quite appropriate. I guess I should have taken a second longer to say 'welcome', and 'sorry I don't know what you can do other than as you have done by contacting CE. Why would I, or should anyone else suggest different than the software company. The requesting member already contacted CE and was told what was required. If you find it you then log in to CrafteEdge. I hope you will able to resolve your problem soon, and come back and play with us. I'm sorry this is most likely not the answer you were seeking but CE does not have your serial number on file. Short answer is that if you did not register your software through the CE site you need to go back to the distributor and get the serial number as it would have been on your receipt or in the pkg with the disk. Hi, I contacted CE on your behalf and received a reply saying that they had emailed you an answer. Please come on back and join in, sorry you felt the previous answer was not friendly or helpful. I would assume that they will do so soon, since you are a forum member they have your email addy or will PM you soon. Sorry I have contacted CE on your behalf I am a moderator here asking them to contact you directly. I thought this was a forum to help newbies. I should didn't expect such a negative response. I just asked for a suggest on how I could resolve this issue and wondered if anyone else had this problem. Thank you any way got it resolved but is still cutting lines. I contacted punkin patch and so far no answer. I contact craft edge and they are trying to charge me 35. I accidentally deleted my serial number so when I re down load my program it is coming up trial has ended and ctting lines through my designs. You can freely download and install these versions on your computer for evaluation. It was all my fault and Leo was very understanding. It is easy to install and every professional and non-professional can operate it. It gives ability to import a variety of vector and raster images from external graphic program. UPS Surepost is not available for orders over 9 lbs as our UPS Ground Rates become more competitive. ※ Download: ?dl&keyword=sure+cuts+alot+pro+3+serial+number&source=
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